Sharpening・Repair研ぎ・修理
Please feel free to contact us anytime in the following cases
- The sharpness does not last long even after the knife is sharpened
- The sharpness of knife becomes dull
- The blade was severely chipped
- It became difficult to use because it lost its shape after sharpening
- The blade rusted and cannot be used
- The handle is damaged and cracked or come off
- I don’t know how to take care of my knife
etc…
We accept your requests for sharpening and repair by visiting our store or by sending the knife by mail.
If you have any requests or questions, please feel free to contact us anytime visiting the Sharpening/Repair Form.
Please note that it may take 1 week to 10 days to reply to your inquiry in the busy season. Thank you for your understanding.
Sharpening and repair costs
Cost to repair
The cost of sharpening and repairing varies depending on the type and size of knife, and how the damage is.
Repairs of chipped blade or reshaping cost depending on how they are.
A general-purpose knife for home use with light damage cost for repairing around 1,000 yen.
For mail orders, please contact us by email before sending. If you have any other questions, please contact us in advance visiting the Sharpening/Repair Form.
Time to repair
The time required for sharpening varies depending on the damage and the working availability.
It usually takes 10 days at the earliest.
Others
We will inform you the estimate of cost and time after recieving your knife and start repairing..
We accept repairing either when you come to ask or send it by mail. Please feel free to contact us for repairing not only our knives but also knives of other stores.
| For professionals | Japanese style knife, Western knifel | Around 1,500 yen~ |
|---|---|---|
| Home use | All-Purpose knife, Chef’s Knife, Santoku knife,Nakiri knife Yanagiba knife, Deba k.nife, Usuba knife, etc. | Around 1,500 yen~ *Around 700 yen~ for small pairing knife |
| Others | Oroshi bocho knife, special knife, etc. | Contact us |
Zui (Our original special stainless steel)
It is our original special stainless steel with the highest purity among various types of Swedish steel. We carefully select the finely grained, dense and toughness of the metal structure and improve the sharpness (hardness) and edge retention to the maximum level in the manufacturing process. Zui is only used for the western style knife. It can make the blade as thin as possible and cuts into ingredients well, cutting crumbly foods such as tomatoes and sushi rolls, and responds excellently to delicate work.
Estimates as examples
- Cutting edge becomes dull, or edge retention does not last long
Sharpening cost: 1,100 yen (Sharpening fee: 1,000 yen + 10% Consumption tax: 100 yen)
※ The total amount vanes depending on the size of the knife and how badly the blade is damaged.
A small chip is ground, and the cutting edge is thinned while judging the thickness of the knife and the properties of the steel material. As a result. it will cut into the ingredients well as before and it becomes easier to sharpen the knife by yo”Jrself. It usually takes about a week to finish repairing.
- Culling edge is greatly chipped (the shape has been losl and it’s difficult to use)
Repair Cost: 2,200 yen (Repair fee: 2,000 yen + 10% Consumption tax: 200 yen)
※ The total amount vanes depending on the size of the knife and how badly the blade is damaged.
Considering the balance of the entire knife, the chip is ground to remove and repaired to an easy-to-use shape. Please note that the cutting edge becomes narrower after repairing. As the knife is entirely repaired to reshape, it usually takes about a week to finish repairing either when you come to pick it up or send it back by mail.
- The surface of Western style knife rusted
Repair Cost: 1,650 yen (Repair fee: 1,500 yen+ 10% Consumption tax: 150 yen)
※ The total amount vanes depending on the size of the knife and how badly the blade is damaged.
Rust on the surface of the knife is removed and we sharpen the blade to be shiny. Please unde.rstand in advance that if the rust is deep, the engraving and mirror surface processing of the blade may be removed, and all rust may not be able to be removed. It usually takes about a week to finish repairing either when you come to pick it up or send it back by mail.
- Repair of the back of Japanese style knife
Repair Cost: 2,200 yen (Repair fee: 2,000 yen + 10% Consumption tax: 200 yen)
※ The total amount vanes depending on the size of the knife and how badly the blade is damaged.
The back of the blade (urasuki), which is slightly depressed and curved as a characteristic of Japanese style kitchen knives, is re-made to its original state. Please understand in advance that if the rust is deep, the engraving and mirror surface may be removed, and all rust may not be able to be removed. It usually takes about a week to finish repairing either when you come to pick it up or send it back by mail.
- The handle of Japanese style knife is damaged, cracked or broken
Repair Cost: 3,410 yen (Sharpening fee: 1,000 yen+ Nakago tang welding: 1,600 yen+ Plastic collar: 500 yen+ 10% Consumption tax: 310 yen)
※ The total amount vanes depending on the size of the knife, how badly the blade is damaged and the type of handles.
The handle of the Japanese style knife is replaced with a new handle. In addition, even if the tang (nakago) inserted into the handle is worn out, a new nakago tang can be welded and a new handle can be replaced. If you’re only exchanging the handle you can come to the store and ask for a same day repair. If you request the repair by mail, we will repair it and return it the same day it arrives.
* Please note that if welding is needed, it will take about 1 month to finish repairing. Several types of handles are available, such as a magnolia handle with a plastic collar, a chestnut shape magnolia handle with a water buffalo horn collar, an octagonal magnolia handle with a water buffalo horn collar and an octagonal ebony handle with a water buffalo horn collar. (The price varies depending on the type of handle.)
- The handle of the Western style knife is damaged, cracked, or taken off
Repair cost: 6,270 yen (Sharpening fee: 1,500 yen + Replacing new handle: 4,200 yen* + 10% Consumption tax: 570 yen)
*Depending on the cond1t1on. it will cost about 4,000 to 6,500 yen only for replacing the handle
※ The total amount varies depending on the size of the knife and how badly the blade is damagedA new handle is replaced to fit the knife. It is possible to repair even if welding is needed as the blade is badly damaged, If the blade is damaged badly enough we will use the Tsuba part (metal part between the blade and the handle) to repair and weld it. or if the Tsuba part is missing. In addition, please note that the shape and material of the handle may not be exactly the same as the one you have. It usually takes about a month to finish repairing, either when you come to pick it up in person or it is sent back by mail
Request by mail
1.Fill in the sharpening/repair inquiry form and send us
Please be sure to provide us with the following information using the Sharpening/Repair Form.
- Name
- Phone number
- Knife type and the condition (blade chipped, deformed, etc.)
2.Please send the knife aft.er cont.acting us
Please wait for our email to be sent you when we receive your inquiry. Please note that the customer is responsible for the shipping
fee. In order to prevent accidents during transportation, please pack the knife safely so that the knife does not stick out.
3.We will inform you of the repair cost after the knife arrives
We only accept payment by cash on delivery (excluding some remote islands).
We kindly ask the customer to bear the handling fee at the time of payment.
4.We will return the knife aft.er repairing
It takes about 2 weeks at the earliest.
Please note the return shipping fee is paid by cash on delivery. Thank you in advance for your understanding.
Shipping fee and the payment, etc.
Shipping
The shipping fee will be billed together with the repair fee and the details are shown on the bill.
Payment Methods
COD
*Please let us know if If you have any other requests.
*Credit card is not available for the repair payment.
Cancellation
We do not accept cancellations after the order was shipped to us. If there is anything we can help you with, please contact us before you send the knife to us.
Form for sharpening and repair
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